I am having a problem accessing my scanner remotely. I have never dealt with settings in a router before, so this is new to me. The directions seem very good and I believe based on what I am seeing I have things set up correctly until the port forwarding part. I do have remote access on ProScan's software, from the computer I used to set things up.
I have a Comcast router. When I go to my router settings things are slightly different than the example given in ProScan, of the Netgear router. I have a "Common Service" selection currently selected as "Other", however I think this needs to be changed. My choices are: FTP, AIM, HTTP, PPTP, HTTPs, Telnet, SSH and Other.
There are 2 server address selections. They are IPv4 and IPv6. I have entered the scanner's address in IPv4... because that is where it "fits" (haha). IPv6 has default info in the first 4 blocks that cannot be edited, however the second 4 blocks are empty. I do not know what to place here.
The External Port Range box. Mine has two (Start Port and End Port). I left mine selected to the default of 5000, so I entered 5000 into both start and end. I don't know if I did this correctly, either.
Any guidance would be great!
I have a Comcast router. When I go to my router settings things are slightly different than the example given in ProScan, of the Netgear router. I have a "Common Service" selection currently selected as "Other", however I think this needs to be changed. My choices are: FTP, AIM, HTTP, PPTP, HTTPs, Telnet, SSH and Other.
There are 2 server address selections. They are IPv4 and IPv6. I have entered the scanner's address in IPv4... because that is where it "fits" (haha). IPv6 has default info in the first 4 blocks that cannot be edited, however the second 4 blocks are empty. I do not know what to place here.
The External Port Range box. Mine has two (Start Port and End Port). I left mine selected to the default of 5000, so I entered 5000 into both start and end. I don't know if I did this correctly, either.
Any guidance would be great!