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  #461 (permalink)  
Old 08-25-2017, 12:14 AM
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FWIW, mine has never had a tray icon, you can only see it in the Windows Device Manager window under Ports, unless the driver is wrong. Except while in USB mode to program. Did the cable go bad? Try a different USB Port? A different PC if available. Is the cable firmly seating in the radio jack?

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Old 08-25-2017, 2:16 AM
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Anyone have any good ideas about how to get the virtual display working on this. ARC500 - WS-1065 - Win7,. No help from Butel. Any suggestions greatly appreciated - thanks
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Old 09-11-2017, 5:02 PM
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I have windows 10 and ARC500Pro. Same symptoms. buttons work but no visual.
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  #464 (permalink)  
Old 09-17-2017, 5:36 AM
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Please try the new release ARC500 V1.30 (basic and pro).
I bought several '20-546' PC cables of ebay sellers and was able to find a workaround for the cables that showed this problem.
In the Download/Upload window make sure to select the 'cable type 2' option before running Virtual Control.

Gommert
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Old 11-13-2017, 8:38 PM
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Anyone else experiencing Alpha tag issues when importing RR system info? All my AT's are coming up with the Description info in the AT box, not the actual AT as listed in the RR system info. I have loaded OKWIN system and the TGID's I want and have like 10 TGID's that all say Sheriff Dispatch instead of the actual Alpha Tag info. This is also happening in my ARC XT and 996 software as well.

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Old 11-14-2017, 1:48 AM
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Under ALPHA TAG OPTIONS.
I use the [Use short Alpha Tag (if available)] and that seems to import the correct Alpha Tag.
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Old 11-14-2017, 8:49 AM
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Quote:
Originally Posted by kd7ckq View Post
Under ALPHA TAG OPTIONS.
I use the [Use short Alpha Tag (if available)] and that seems to import the correct Alpha Tag.
OK I will check that out, Thanks.
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Old 11-14-2017, 9:47 AM
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In ARC you can set you preference, either description of the short tag.

Gommert
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