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  #3821 (permalink)  
Old 05-31-2018, 8:05 AM
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I'm here because it has been over 2 years since my last TTD upgrade. The software has been working nicely.

Is there a location where I can find updated information on TTD? (GUI update?) With a bunch of new hires I have to learn how to program it all over again and I forget (low turnover job).

Any help available?
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  #3822 (permalink)  
Old 05-31-2018, 8:49 AM
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Quote:
Originally Posted by JunebugKFD257 View Post
I'm here because it has been over 2 years since my last TTD upgrade. The software has been working nicely.

Is there a location where I can find updated information on TTD? (GUI update?) With a bunch of new hires I have to learn how to program it all over again and I forget (low turnover job).

Any help available?
You shouldn't have to "program it all over again".
All you need to do is edit the members that the program sends alerts to.
Locate the folder where the TTD is, open up the tones.cfg file and edit the list of members you want messages sent to. Add in your new people, and remove any if you need to.

You can also use the GUI to do so if that is easier. Locate the folder where the TTD is, open up the ToneEditor***.exe file and edit the list of members by clicking on the Add or Delete buttons.

The site for TTD is here, which has information on adding and editing too: TwoToneDetect
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  #3823 (permalink)  
Old 05-31-2018, 9:09 AM
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Thanks for replying:

I have all my fines in Google Drive, and I make changes remotely using TeamViewer. The last time I did an upgrade, I ended up losing all of my data and had to start from scratch.

What's the best way to perform a software upgrade without losing everything? (Maybe I just answered my own question by making a copy of the tones.cfg file?)

Last edited by JunebugKFD257; 05-31-2018 at 9:13 AM..
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  #3824 (permalink)  
Old 05-31-2018, 9:19 AM
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Quote:
Originally Posted by JunebugKFD257 View Post
Thanks for replying:

I have all my fines in Google Drive, and I make changes remotely using TeamViewer. The last time I did an upgrade, I ended up losing all of my data and had to start from scratch.

What's the best way to perform a software upgrade without losing everything? (Maybe I just answered my own question by making a copy of the tones.cfg file?)
You basically answered your own question. You are correct, make a copy of your config and tones file and copy it into the new updated folder of TTD. That is how I do mine. Make sure you put ffmpeg in the new folder as well.
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  #3825 (permalink)  
Old 06-06-2018, 2:14 PM
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Default Two Tone 69a

Hello, I have been trying for weeks to get a new set of tones to work on my system. they are 1084.1 and 716.1
I set this up just like the other 8 I have running on my system and it never seems to pick them up. I also installed Tone Finder and it see's these tones as 903 and 725 so I replaced 1084.1 and 716.1 with these and the system still wont pick these up either. Not sure what else I can do? Any help is greatly appreciated.
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  #3826 (permalink)  
Old 06-06-2018, 2:47 PM
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Quote:
Originally Posted by bendsley View Post
I am getting the following error when trying to open TwoToneDetect in the debug:

"Please build and install the PortAudio Python bindings first"

I have gotten the error in the past and just tried a few more times and it opened, but this time I can not get it to open at all.
Did you ever figure out what was causing this error? I'm getting it now too after upgraded to v70. Versions 69 and lower will open without giving me that error message.
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  #3827 (permalink)  
Old 07-06-2018, 1:40 PM
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I upgraded from v69 to v70 a few months ago. We had the internet go out for a few hours after a storm the other day. I went into my audio logs to see if their were any pages I missed while the internet was out. I found out it hasn't stored a page since April 30th. How can I get v70 to store audio again?
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  #3828 (permalink)  
Old 07-06-2018, 4:55 PM
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Quote:
Originally Posted by TheElkScanner View Post
I upgraded from v69 to v70 a few months ago. We had the internet go out for a few hours after a storm the other day. I went into my audio logs to see if their were any pages I missed while the internet was out. I found out it hasn't stored a page since April 30th. How can I get v70 to store audio again?
This is typically a symptom of not having ffmpeg installed correctly. Check the audio files that have been sent...if they are WAV files and not MP3/AMR files, ffmpeg isn't there.

Andy
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Using TwoToneDetect? Show us where! Add yourself to the user map here or PM me with your location and I'll add you.

If you need help with TwoToneDetect please read this post first
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  #3829 (permalink)  
Old 07-06-2018, 5:27 PM
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The audio files have all been sent in a MP3 format. I had added a new set of tones into it after I went to v70 and it saved all of them correctly. It just seems it randomly stopped saving the audio.
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  #3830 (permalink)  
Old 07-07-2018, 2:52 PM
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I'm not sure what I did or clicked on, but all the audio files just showed up..
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  #3831 (permalink)  
Old Yesterday, 10:51 PM
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I'm having an issue with v70 just suddenly. One on Windows 7 and one 10. Both have multiple instances of TTD running but a second and third instance on each machine is giving me an error "Failed To Execute Script TwoToneDetect70"

Nothing runs when I try debug and I get the same message when trying to run the Editor also.

All of this while the other instances are still running. I even tried copying the folder and placing the config file back in but still get the same error.
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