arizona radio

Hey, all. I have a question. I heard on the Phoenix Metro Area Fire Scanners on Broadcastify that Arizona DPS is on the Scene with Gilbert Fire and Gilbert PD. However, Engine 258, Medic 251, Medic 258, Battalion Chief 251, and Ladder 251 were not heard by their usual callsigns on DPS Radio when...

I bought a BCD996T from a guy off CL and had all the police stations and fire dept. I wanted to make a channel with just in my area but I got confused so I reset it and bam lost all the work that he put in..so I'm wondering how can I get it back if not anyone in the valley has a computer I can...