vx354

Hello all... I am wondering if anyone has ran into a problem with the VX-354 decoding QCII properly. Here's my issue: A local rural department has several VX-354 VHF radios. They are having issues with the radios not decoding the fire tones & alerting. Part of their issue is indeed spotty...

What program software versions programs these 2 radio's vx354 and vx180v. New to vertex