396xt problem - 2 days old - no P25 - any ideas?

[torontokris]

Got a 2 day old 396xt and there is no P25 sound.

I see P25 come up and hold during the transmission but I hear nothing (just a click when transmission starts and almost very faint static - not the garbled digital noises)

played with all the P25 settings as well as the "hold power on" advanced settings.

ERR rate showing originally as 4 8
I got it down to 0 or 1 by playing with the advanced settings.

Analog TG on the same control channel works perfect (rules out the speaker or receiver) .
Digital has a STRONG signal, shows P25 (not enc)
Bandplan is correct
Programming is correct (working perfect on other 396xt I have without any adjustment),
and also re-programmed by hand and using another software package
updated to the latest firmware
re-set the scanner

any ideas?
I searched the threads but didnt come across anything exactly like this

 

[DaveIN]

If you save the digital talkgroups and then set their audio type to digital, can you hear them?
EditChannel < UnidenMan4 < TWiki

 

[torontokris]

tried it still nothing

good suggestion though

If you save the digital talkgroups and then set their audio type to digital, can you hear them?
EditChannel < UnidenMan4 < TWiki

 

[DaveIN]

I'd reinitilize the radio and program it again just to be sure it's not a System settings problem, but as UPMan pointed out, a hardware problem is a possibility.

 

[911scanner]

torontokris-

I am having similar issues with my (new to me) 396XT. When sitting right next to my 396T, at first it just missed some parts of a transmission or complete transmissions altogether.

After I posted about it and got no help, I assumed I was stuck and needing to send my unit to Texas. By the time I was about to give up, my XT was getting no P25 transmissions at all, similar to yours.

For kicks, I was going to reprogram using Freescan, just to verify all was good before sending it south. When i plugged in the computer cable, the XT actually started working!?! It was like it "unfroze" some sort of electronic lock-up. The reason I describe it that way it that it acts similar to my BC-296D, which has the digital card that locks-up at times.

This was 5 days ago. It is still working ok as of today... but we shall wait and see. It still doesn't decode as well as the 396T, as I discussed in my post that went nowhere. Nobody seems to be able to explain how to set the P25 adjustments... but I digress.

Anyway, try to plug in your scanner with the computer cable. Have the unit powered down...plug in the cable...then turn it on to see if it works.


MM

 

[warrior420]

This is what the one i had was doing, a slight noise if you listen closely. The DSP chip lost its flash. Try to do a pl search (same chip), send it to lectron for warranty or repair.