Hi all, I'm having a problem using the arc536pro software to download to my 436hp. I have used this successfully in the past but for some reason today it doesn't work. I have all the favorites previously saved on my laptop. When I go to download them to the scanner,it says that it received them. But when I go to scan using the favorites list, it says nothing to scan. I have enabled the lists and anything else that needs to be enabled. What might be the issue? Thanks.