Hoping some kind member can help me out please.
Recently purchased a 436PT, Ive installed Sentinel, I open sentinel, I then plug in the USB cable to the scanner and to PC, turn on scanner, then hit menu button, scroll to setting and select PC programming, theoretically my PC should recognize the scanner as a mass storage device? but i'm getting no connection at all, my main PC runs windows 7 ultimate, I also have a laptop here as well running XP and exactly the same issue scanner wont connect. Look forward to your replies.
Regards
Rick
Recently purchased a 436PT, Ive installed Sentinel, I open sentinel, I then plug in the USB cable to the scanner and to PC, turn on scanner, then hit menu button, scroll to setting and select PC programming, theoretically my PC should recognize the scanner as a mass storage device? but i'm getting no connection at all, my main PC runs windows 7 ultimate, I also have a laptop here as well running XP and exactly the same issue scanner wont connect. Look forward to your replies.
Regards
Rick