996P2 no longer communicates with Windows XP computer

Status
Not open for further replies.

kc9neq

Member
Joined
Nov 15, 2006
Messages
211
Location
Illinois
I have two (2) 996P2 scanners with Firmware 1.06.00.
They will no longer communicate with the front usb port on my Windows XP computer.
I was previously able to use the front usb port to program the 996P2's with no problem.
Nothing has changed with the computer and the usb port works
I am using the usb cable that came with the scanner.
I have tried a different usb cable but have same non connection results.
I am using Free Scan and ARC XT Pro on the windows computer.
Any suggestions?
 

lucky43113

Member
Joined
Dec 26, 2016
Messages
384
Location
Central Ohio/Pickaway County
I have two (2) 996P2 scanners with Firmware 1.06.00.
They will no longer communicate with the front usb port on my Windows XP computer.
I was previously able to use the front usb port to program the 996P2's with no problem.
Nothing has changed with the computer and the usb port works
I am using the usb cable that came with the scanner.
I have tried a different usb cable but have same non connection results.
I am using Free Scan and ARC XT Pro on the windows computer.
Any suggestions?
I have the same scanner and I use win 10 sometimes if my scanner is on for a few days it will no longer be recognized all I have to do is turn the scanner off then back on and do the auto com search and it works fine.
 

iMONITOR

Member
Premium Subscriber
Joined
Sep 20, 2006
Messages
8,801
Go to Computer Management, then Device Manager, then Ports, and check to see if the USB Serial driver is installed, and recognized. Then check the setup in your scanner software, to see if it's using the correct com port.
 
Last edited:

eaf1956

Member
Feed Provider
Joined
May 11, 2007
Messages
3,175
Location
Evansville, IN
Looks like a driver issue! Try uninstall and reinstall w/o deleting the driver. If that don't work uninstall and delete the driver then reinstall everything.
 

buddrousa

Member
Premium Subscriber
Joined
Jan 5, 2003
Messages
8,742
Location
NW Tenn
You may have to delete the driver and reload the Uniden Serial driver from Uniden.
But it is a fact you have a driver issue.
 
Status
Not open for further replies.
Top