996P2 no longer communicates with Windows XP computer

[kc9neq]

I have two (2) 996P2 scanners with Firmware 1.06.00.
They will no longer communicate with the front usb port on my Windows XP computer.
I was previously able to use the front usb port to program the 996P2's with no problem.
Nothing has changed with the computer and the usb port works
I am using the usb cable that came with the scanner.
I have tried a different usb cable but have same non connection results.
I am using Free Scan and ARC XT Pro on the windows computer.
Any suggestions?

 

[lucky43113]

I have two (2) 996P2 scanners with Firmware 1.06.00.
They will no longer communicate with the front usb port on my Windows XP computer.
I was previously able to use the front usb port to program the 996P2's with no problem.
Nothing has changed with the computer and the usb port works
I am using the usb cable that came with the scanner.
I have tried a different usb cable but have same non connection results.
I am using Free Scan and ARC XT Pro on the windows computer.
Any suggestions?

I have the same scanner and I use win 10 sometimes if my scanner is on for a few days it will no longer be recognized all I have to do is turn the scanner off then back on and do the auto com search and it works fine.

 

[kc9neq]

I tried that but it did not work either


Sent from my iPhone using Tapatalk

 

[iMONITOR]

Go to Computer Management, then Device Manager, then Ports, and check to see if the USB Serial driver is installed, and recognized. Then check the setup in your scanner software, to see if it's using the correct com port.

 

[kc9neq]

This is what I have under the device manager.

 

[eaf1956]

Looks like a driver issue! Try uninstall and reinstall w/o deleting the driver. If that don't work uninstall and delete the driver then reinstall everything.

 

[ff2sherman]

This is what I have under the device manager.

Delete the Port and let it find it again

 

[buddrousa]

You may have to delete the driver and reload the Uniden Serial driver from Uniden.
But it is a fact you have a driver issue.

 

[kc9neq]

I got it working.

Thanks for the help..

 

[buddrousa]

It is always the little things.