Account Profile Oicture not working

Status
Not open for further replies.

N6XE

Member
Premium Subscriber
Joined
Feb 26, 2017
Messages
7
Location
Manteca, CA
Hi all, this is my first post here, hope it's in the right place.

The Profile Picture I uploaded for my account doesn't display. I tried everything I could think of with the image file size, dimensions, format, suffix case, and much more but nothing worked. However, I could upload the same image to the "Shack" photo section just fine.

Finally I decided to look at the HTML source for my user profile page and I think I have identified the problem. The image link in the HTML is:

<img src="http://u.radioreference.com/profile/1055481.jp" alt="" />

And as you can see there is a missing "g" at what should be "1055481.jpg".

When I manually paste that URL into my browser, not surprisingly I get a 404 error. When I add the missing "g" to the same URL, the image is found displays correctly.

So this seems to be an issue on the site's end and (surprisingly) nothing I've done, I think.

Anyway, that's my "bug report" in full and hopefully someone can verify and fix it. Thanks!
 
Last edited:

ecps92

Member
Joined
Jul 8, 2002
Messages
10,570
Location
Taxachusetts
http://forums.radioreference.com/forums-administration/348986-forum-avatars-bugged.html

Hi all, this is my first post here, hope it's in the right place.

The Profile Picture I uploaded for my account doesn't display. I tried everything I could think of with the image file size, dimensions, format, suffix case, and much more but nothing worked. However, I could upload the same image to the "Shack" photo section just fine.

Finally I decided to look at the HTML source for my user profile page and I think I have identified the problem. The image link in the HTML is:

<img src="http://u.radioreference.com/profile/1055481.jp" alt="" />

And as you can see there is a missing "g" at what should be "1055481.jpg".

When I manually paste that URL into my browser, not surprisingly I get a 404 error. When I add the missing "g" to the same URL, the image is found displays correctly.

So this seems to be an issue on the site's end and (surprisingly) nothing I've done, I think.

Anyway, that's my "bug report" in full and hopefully someone can verify and fix it. Thanks!
 

N6XE

Member
Premium Subscriber
Joined
Feb 26, 2017
Messages
7
Location
Manteca, CA
To reiterate, this is regarding my RadioReference.com profile photo, not my forum avatar. My forum avatar works as it should.
 

fxdscon

¯\_(ツ)_/¯
Premium Subscriber
Joined
Jan 15, 2007
Messages
4,012
To reiterate, this is regarding my RadioReference.com profile photo, not my forum avatar. My forum avatar works as it should.
When I look at your public profile, the little black box with the "x" in it (where the pic should be) shows a file name of...

Code:
[URL]http://u.radioreference.com/profile/1055481.jp[/URL]
when I right click on it and click on "properties".

The "g" in jpg is missing. As you mentioned, if you complete the jpg you will see the pic. Maybe shorten the file name to see if the system will insert the "g".



.
 
Last edited:

N6XE

Member
Premium Subscriber
Joined
Feb 26, 2017
Messages
7
Location
Manteca, CA
It still appears as broken with the same bad link to me. I just cranked up a different browser to double check and the image is also broken. Thanks for trying though.
 

N6XE

Member
Premium Subscriber
Joined
Feb 26, 2017
Messages
7
Location
Manteca, CA
The "g" in jpg is missing. As you mentioned, if you complete the jpg you will see the pic. Maybe shorten the file name to see if the system will insert the "g".
Thanks fxdscon, I thought of that, but the file name is created by their image hosting system and is not controlled by me. The image file I uploaded was named "profile2.jpg" but anything I upload gets renamed/saved as "1055481.jpg" after I upload it.
 

mikewazowski

Forums Manager/Global DB Admin
Staff member
Joined
Jun 26, 2001
Messages
11,006
Location
Central Ontario
I've moved this back to the Systems Administration forum as this appears to be a problem with the main site software not the forums software.

You'll probably need to contact the webmaster for help on this one.

Try support@radioreference.com
 

N6XE

Member
Premium Subscriber
Joined
Feb 26, 2017
Messages
7
Location
Manteca, CA
Thanks Mike. It's not a big deal to me but mainly I wanted to let you guys know I had seen what looked like a problem on your site.
 

blantonl

Founder and CEO
Staff member
Joined
Dec 9, 2000
Messages
9,275
Location
San Antonio, TX
I found the problem - it was related to us crossing the 1 million registered member mark. It's been fixed - you should be able to re upload your profile photo and it should work fine now.

Thanks,
 
Status
Not open for further replies.
Top