Took my pro106 to have the shack send it off to see why it would not pick up conv. freqs. the longer it would stay on and a bad lag on talkgroups. Anyway took it on monday the 3rd,went by this morning(6th) to talk about it while I picked up a part I had ordered. He said it was not sent off yet been waiting on me to come back and give more info on what it was doing.I'm not going to put in writing what I said to him but sure game him a multiple choice of words I said you got my*&^%# phone number why not call, he pulled it out from under the counter and said I will do it right now just get yourself under control. I said you do know that people are shooting places up these days don't you? (wonder why) Then I got on the subject on their support because you can't talk on the phone to anyone or even e-mail them then some jackass like you throws it under the counter and says I been waiting on you. He knew he forgot it as soon as I walked in the door because the other jackass turned and said something to him and he turned to look at me. Anyway a hydro and cup of coffee I got myself under control. I will post it when or even if they fix it. who knows after that scene he may have sent it far far away.