Try reloading the CPU firmware using the standalone installer at whistlergroup.com
also try pushing on the side of the antenna at the base, as you may have a broken solder joint were the bnc connector iis soldered to the motherboard.
Try reloading the CPU firmware using the standalone installer at whistlergroup.com
also try pushing on the side of the antenna at the base, as you may have a broken solder joint were the bnc connector iis soldered to the motherboard.
You have nothing to lose by reloading the firmware. That would be the final thing to try before shipping the scanner to Whistler for repair. It is possible that the scanner was dropped before you purchased it and the antenna connection was broken. It is also possible that the scanner was sitting near to an antenna when a transmitter was keyed up. That could blow the RF input amp transistors. Either of those scenarios would account for the low meter readings if the RSSI bar settings are set correctly under the Advanced Features tab of the TRX-1 EZ-Scan software.
I was going to suggest downloading his config in teh software, and switch over to your unit and upload his config to your machine. I;d at least do a complete and total reset of everything to make sure its not software first, then maybe it needs service if that doesnt do it.