If you've listened to Zone 1 you've probably heard her cool but cranky style. I always picture her with eyes rolling and heavy sighs at the stupidity she has to deal with after years of dispatching. I constantly wonder what she actually looks like.
There's a whole lot of truth in that. In my 39 years in the fire service, I've heard dispatchers on both ends of the spectrum. How dispatchers sound on the radio can be infectious to those on the other end. An excited dispatcher breeds excitement in responders. Those who are calm no matter what are very beneficial.Just my opinion, but that's the mark of a good dispatcher.. Why fuel the adrenaline rush with your excited tones?