kadetklapp
Member
I'm having a lot of difficulty using RT Systems software on my Panasonic Toughbook CF-28. I'm running XP with SP 3. I can open the software, mess with it, but I cannot get the computer and the radio to talk to each other. Over and over I keep getting the same "Make Sure RT Systems Cable is plugged into USB serial port" message. Going into device manager and clicking on the the "unknown device" which is the cable, it says "the drivers for this device are not installed (code 28)" and then asks me if I want to reinstall driver. I select that, run the disk back in, but it just ignores it and states that the files are no where on the computer, even though I can see them in the program file!
RT systems has not been very helpful. When I called I was told they would just send me another cable. The problem is, this works fine on two other computers, just not on the computer I bought it for. So it's obviously on my end. I don't want another cable, I want to install the hardware that I have. Something is not right in how my computer is reading the drivers.
Any help is appreciated.
RT systems has not been very helpful. When I called I was told they would just send me another cable. The problem is, this works fine on two other computers, just not on the computer I bought it for. So it's obviously on my end. I don't want another cable, I want to install the hardware that I have. Something is not right in how my computer is reading the drivers.
Any help is appreciated.