Anytone Anytone D878 no audio

[Markb]

Hey everybody,
Yesterday I did some reprogramming on my D878 and now I have no audio coming through at all.
I'm sure/I hope there's probably a stupid setting that I'm overlooking, I tuned to the local NOAA weather frequency and nothing. I am sure it's in analog mode, no RX tone. This goes for either band/mode. The radio is completely silent. No audio no key beeps or anything else sound-wise. Any ideas?

I performed a factory reset, still no audio on NOAA WX. Full signal on RSSI.

 

[chief21]

If you have a separate speaker/mic, see if that works. If so, the internal audio connection could be hung up. Insert and remove the cable several times to see if you can get the internal connector to re-seat properly.

 

[Markb]

I tried that and no luck.....not a peep out of it.

 

[chief21]

If you can't hear audio from the radio speaker or an external speaker mic, that pretty much rules out any problems with the internal speaker. So the most likely possibilities remaining are programming errors/codeplug corruption, firmware corruption or hardware failure.
Double-check your programming for possible problems with global-type settings that would affect the entire radio, not just a single channel. Since the problem appeared immediately after re-programming the radio, my money would be on a programming/codeplug error or hardware failure of the audio connection in the speaker mic/programming connector. Have you tried to re-load your codeplug? It could have become corrupted in the process of programming the radio.

 

[Markb]

Yes. I will try and reflash the firmware and see if that makes a difference. I performed a factory reset and loaded the original code plug that came with the radio and that didn't make a difference.

 

[Markb]

Well, I reloaded firmware and the problem still exists. I spoke to the seller and he will replace the radio. Thanks for the suggestions!
Mark