AN or BN model?
If AN, I've seen some with corrupted firmware before; rare but it does happen. You can look up the DSM and identify the FORCE_FAIL test point (6500/7500 you can use the MHLN6999/7000 option board and use the button on it, but it won't fit a 1500/4500) - ground that while applying power to the brick, and check whether it enumerates on USB using the J2 (rear trapezoid) connector with an OEM USB cable (aftermarket will not work).
If it does enumerate, your host firmware is bad, but the bootloader is intact enough to boot. That's a good sign, but cannot be fixed with publicly available software, would need to be flat-rated via Depot.
If it doesn't enumerate, you either followed the instructions wrong, or your bootloader is corrupted too, or you have some unrelated failure mode. Still would need to be flat-rated via Depot.
So really, officially it has to be flat-rated either way, but if you do the FORCE_FAIL test, then you can at least know what the issue is.
BN I've yet to see sufficiently-corrupted firmware on, they will usually stay in the bootloader if the host firmware is corrupted, and can be identified by simply using the J2 (rear trapezoid) connector with an OEM USB cable (aftermarket will not work).