• To anyone looking to acquire commercial radio programming software:

    Please do not make requests for copies of radio programming software which is sold (or was sold) by the manufacturer for any monetary value. All requests will be deleted and a forum infraction issued. Making a request such as this is attempting to engage in software piracy and this forum cannot be involved or associated with this activity. The same goes for any private transaction via Private Message. Even if you attempt to engage in this activity in PM's we will still enforce the forum rules. Your PM's are not private and the administration has the right to read them if there's a hint to criminal activity.

    If you are having trouble legally obtaining software please state so. We do not want any hurt feelings when your vague post is mistaken for a free request. It is YOUR responsibility to properly word your request.

    To obtain Motorola software see the Sticky in the Motorola forum.

    The various other vendors often permit their dealers to sell the software online (i.e., Kenwood). Please use Google or some other search engine to find a dealer that sells the software. Typically each series or individual radio requires its own software package. Often the Kenwood software is less than $100 so don't be a cheapskate; just purchase it.

    For M/A Com/Harris/GE, etc: there are two software packages that program all current and past radios. One package is for conventional programming and the other for trunked programming. The trunked package is in upwards of $2,500. The conventional package is more reasonable though is still several hundred dollars. The benefit is you do not need multiple versions for each radio (unlike Motorola).

    This is a large and very visible forum. We cannot jeopardize the ability to provide the RadioReference services by allowing this activity to occur. Please respect this.

APX 4500 chassis?

AndrewGBrown

Member
Premium Subscriber
Joined
Dec 9, 2013
Messages
8
Location
San Diego, CA
Hi all,

While working on an unrelated project, my coworker was asked to help a customer out by moving one of their radios for them. He obliged, and unfortunately managed to shear off one of the two tiny #2 screws that hold the head onto the radio. Efforts to remove the screw have failed.

My question is, is it possible to order a replacement chassis for an APX 4500? Is it a replacement part that Motorola sells? I'm talking about just the billet aluminum chassis, without boards or connectors. Any help would be greatly appreciated.
 

Tech21

Member
Joined
Oct 16, 2018
Messages
121
He stripped the two screws that hold the head to the chassis? Go to a hardware store and buy a tap and die set or drill the head off the screw with the appropriate drill bit. After that all you have to do is find the right size screw at Lowes/Home Depot or whatever.

Suggest to your buddy that he simply buys a torx bit set that has all the standard sizes to prevent this avoidable mistake. . On a different note, Why did he need to remove the head from the radio in order to simply relocate the radio?
 

AndrewGBrown

Member
Premium Subscriber
Joined
Dec 9, 2013
Messages
8
Location
San Diego, CA
No, he didn't strip the hole, he sheared the head of the screw off, flush with the screw hole. He either over-tightened the screw or managed to cross thread it. The #2 screw is 3/32" in diameter, so standard screw extractors are no use. I've ordered a very small one off of Amazon, but I'm not holding out hope.

I believe he was asked to swap out the connector head for a control head during the move. This is all second-hand info to me.
 

Tech21

Member
Joined
Oct 16, 2018
Messages
121
In that case, take a small drill bit and drill out the screw. You want a drill bit that is smaller in diameter than the screw. Remove the good screw, put it against the drill bit and mark the bit with a sharpie or tape to ensure you don't drill down too far. Screw extraction isn't hard but it does require some patience.
 

AndrewGBrown

Member
Premium Subscriber
Joined
Dec 9, 2013
Messages
8
Location
San Diego, CA
I'm well versed in screw extraction. Center punch + left-handed drill bits on a drill press did not work, even with several heating and cooling cycles. Scribe and awl also failed to make an indentation useful with a flat head bit. A tapered Torx bit tapped into place also failed to gain enough purchase to extract the screw, even with ScrewGrab to increase friction. I'm aware that I can drill out the screw and hole and tap it to a large size, but that's not an option. I'm really just wondering if I can order a replacement aluminum chassis.

Edit: WHOA, sorry, autocorrect somehow replaced my Swyped entry of "cycles" with a less savory word!
 
Last edited:

Tech21

Member
Joined
Oct 16, 2018
Messages
121
Short Answer: No.

Your best bet would be to talk to your local Motorola dealer and have it sent in to depot for repair.
 

GlobalNorth

Member
Premium Subscriber
Joined
May 2, 2020
Messages
262
If you can, it will cost a small fortune. Nothing that Motorola sells is inexpensive.
 

GTR8000

NYS Database Guy
Database Admin
Joined
Oct 4, 2007
Messages
9,292
Location
BEE00
Just looked it up on shop.motorolasolutions.com and it lists for $85

Radioparts.com (no clue if they're reputable) has the chassis for $72
 

AndrewGBrown

Member
Premium Subscriber
Joined
Dec 9, 2013
Messages
8
Location
San Diego, CA
Just looked it up on shop.motorolasolutions.com and it lists for $85

Radioparts.com (no clue if they're reputable) has the chassis for $72
If it's not too much of an inconvenience, would you mind sharing the link? Unfortunately I'm on mobile with spotty service right now.
 
Top