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APX 7000 battery issue

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Wes

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Just bought a refurbished APX7000 radio from an authorized dealer for my volunteer EMS gig. It worked great on shift. Brought it home this morning and plugged the Impres charger in at the house, then dropped the radio into the charger. The green light came on once and then immediately went off. Tried it on a couple of outlets and got the same.

Here's the really weird part, and I've tried with both batteries they gave me. Both batteries seem to indicate a full charge. BUT... when I press the "BATT" button on my radio, it says "Smart Batt Data Not Available."

Any ideas?
 

MTS2000des

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Jul 12, 2008
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Cobb County, GA Stadium Crime Zone
Are these Motorola OEM batteries. What kind of charger (specifically the part number/firmware version)? What battery date code? More info is needed. I find it odd that both batteries exhibit the same behavior. Does the battery gauge display on the radio? How do you know they "indicate full charge"?
 

Wes

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Location
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Motorola OEM batteries. Not sure the firmware version on the charger. Battery gauge displayed a full charge. And now that I've left the radio out of the charger for a bit, it's showing red and recharging, so it might've been a temporary glitch.
 

K2NEC

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If they are new batteries, have you reconditioned them both? Allowed them overnight to recondition right?

If they aren't new batteries, it's possible that they are fully charged and they just need to be reconditioned and then it will show the smart battery data. This can happen if the batteries are charged and they just sit for a while.
 

K2NEC

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Ok well update us when the battery finishes charging. Otherwise I would contact the dealer and see what gives. Maybe they can get you new batteries.
 
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