APX Programming Issues

[mfn002]

I recently acquired an APX7000 with DTMF keypad and screen. When I tried programming it, the software (APX R07) won't read the radio. It will give me an "Application Has Encountered an Error" message when I try to connect to the radio. I'm using a USB cable, and when I turn on the radio with the cable attached, I get the standard "USB Device Connected" notification sound from Windows. I'm using Windows 8 on a 64-bit laptop, if that helps any.

 

[KevinC]

Not any help, but why are you using such old CPS?

If your radio FW is that old I would definitely update it...lots of fixes since R07.x.

 

[Tech792]

That is very old. I just upgraded my version 9 and that was at least a year+ old. Version 11.01.01 is the newest out.

 

[mfn002]

That is very old. I just upgraded my version 9 and that was at least a year+ old. Version 11.01.01 is the newest out.

Crap. I'll see about scrounging up the latest version. I was just trying to save some money.

 

[profiledescent]

Try starting CPS up, then, with the radio on, plug the USB in.

 

[SCPD]

Crap. I'll see about scrounging up the latest version. I was just trying to save some money.

You should be able to update it with your Motorola CPS subscription. They make it easy when a new version comes out, just login to your MOL account and download it. I remember the days when they sent you a disk in the mail!.

 

[car5le]

One thing that no one mentions here.

If the radio was programmed with a newer version of the version you have, you will not be able to read/program the radio. You have to have the same version, or newer, that the radio was last programmed in.

The version you have (R07) is several years old.

 

[rnahigian]

USB cable is very touchy when it comes to programming radios. I wish they kept the Serial cable version for the APX. but the best thing to do is when you cannot connect is to keep everything plugged in such as the programming cable to the radio and while the radio is on reboot your laptop and start the APX aplication a lot of times that will clear out your UPS port data and will allow it to talk to the application.