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APX Speaker Mic Problem

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aschenavar

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Wanted to run things by a few smarter folks.. I have a fleet of APX6000xe and APX8000xe all with XE500 RSM. I have a radio that prompted the message "accy hardware not available" and the radio will not transmit audio, it will key the radio, just no audio. Take off the RSM and it transmits just fine. I have researched and found that there was a Field Service Bulletin that addressed this issue but it leans more towards it being radio specific problem. I tested a different mic on the same radio and the message was not there. I tried the problematic mic on a different radio and it also displayed the message. My concern is that it is not a radio specific issue at this point as the bulletin would suggest.

Would you be thinking a mic replacement is in the works? Thanks!
 

GTR8000

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Known good mic works fine on the radio in question. Suspected bad mic doesn't work on other radios. Seems cut and dry to me. Replace the bad mic.

Actually, I would swap the mic cord with the working mic to see if that is the culprit. Better to replace the cord vs throwing out a perfectly good mic.
 
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aschenavar

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May 8, 2011
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Known good mic works fine on the radio in question. Suspected bad mic doesn't work on other radios. Seems cut and dry to me. Replace the bad mic.

Actually, I would swap the mic cord with the working mic to see if that is the culprit. Better to replace the cord vs throwing out a perfectly good mic.

Right on..I will give that a go next. Thanks
 

KE4ZNR

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Actually, I would swap the mic cord with the working mic to see if that is the culprit. Better to replace the cord vs throwing out a perfectly good mic.

GTR has the right idea. Replace the cable (Moto Part number 30009402002)
XE500RSMCABLE.jpg


And chances are good the XE-500 control head will start to work again. Just a small screw at the base
of the XE 500 control head. For every 40 or 50 so cables I replace I have one control head fail. So the odds are the RSM cable is the issue vs the control head itself.
 
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