ARC 260 Failing to Save Settings

smcbmt

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Is ARC260 having a know issue saving the BCD160DN's Settings? Downloading, saving, editing of channels and banks is fine. It seems to fail saving simple configuration setting like display settings. Something some setting are saved when downloaded from the scanner to the file but not all. The simple aren't there after downloading having reset to factory default. It is getting old having to go through the scanner's menu and reset general preferences every time i power on.

Thanks,
Steve
 

tvengr

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It seems to fail saving simple configuration setting like display settings. Something some setting are saved when downloaded from the scanner to the file but not all. The simple aren't there after downloading having reset to factory default. It is getting old having to go through the scanner's menu and reset general preferences every time i power on.
Are you clicking on OK after changing the settings?
 

tvengr

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I tried doing a test with ARC260. It is not saving all of the display settings. Once the file is closed and then reopened, the changes are gone. It looks like some bugs in the software. I have version 1.02 Build 2.
 

smcbmt

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Feb 25, 2024
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I tried doing a test with ARC260. It is not saving all of the display settings. Once the file is closed and then reopened, the changes are gone. It looks like some bugs in the software. I have version 1.02 Build 2.
Yes that is what I am experiencing and that is my firmware version.
 

sallen07

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Dec 22, 2013
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What did Gommert say when you told him about the issue? You did report the problem, yes? Gommert is here, and there is a "report a problem" on the Butel website ....
 
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