Hiya All....
I have just purchased a new Dell computer with Windows 7. I have installed the following programs from the CD from scanner master when purchased.
ARC396-Basic
ARC250-Pro
ARC996-Pro
When I attempt to connect any of the 3 scanners to the computer, I can't get any of the programs to "detect'' the scanner. I have made sure the baud-rate is the same for scanner and computer. The computer does show the ComPort as having something in it on the device manager. Anything I am missing?
The cables to connect scanner to computer are the ones that came with the programs originally. I even tried downloading ARC396-Basic from Butel's website and then entered my KEY numbers in the hopes that it was just because my disc showed it was like version 1.04 and Windows 7 needed a newer version.
I am at my wits end
Tim
I have just purchased a new Dell computer with Windows 7. I have installed the following programs from the CD from scanner master when purchased.
ARC396-Basic
ARC250-Pro
ARC996-Pro
When I attempt to connect any of the 3 scanners to the computer, I can't get any of the programs to "detect'' the scanner. I have made sure the baud-rate is the same for scanner and computer. The computer does show the ComPort as having something in it on the device manager. Anything I am missing?
The cables to connect scanner to computer are the ones that came with the programs originally. I even tried downloading ARC396-Basic from Butel's website and then entered my KEY numbers in the hopes that it was just because my disc showed it was like version 1.04 and Windows 7 needed a newer version.
I am at my wits end
Tim