Good evening,
I recently purchased a 996XT for our hangar. I also purchased the Butel ARC XT Pro. My problem is that the software will not communicate with the unit. I am using the standard serial cable and have checked all baud rates. The serial is plugged into Com1 on my laptop.
I program all the 996's in our helicopters for the state police, but this is our first 996XT and I have never had this problem. Any suggestions?
As a side note, the scanner came out of the box only scanning the pre-programmed Alaska ALMR system even though the other pre-programmed systems are installed. I intend to erase all of them and install my systems. I have never had this issue when programming our 6 other 996's with the ARC 996 software.
Am I missing something with the new units and software? Any help would be greatly appreciated.
Clay Lacey
Texas DPS Aircraft
I recently purchased a 996XT for our hangar. I also purchased the Butel ARC XT Pro. My problem is that the software will not communicate with the unit. I am using the standard serial cable and have checked all baud rates. The serial is plugged into Com1 on my laptop.
I program all the 996's in our helicopters for the state police, but this is our first 996XT and I have never had this problem. Any suggestions?
As a side note, the scanner came out of the box only scanning the pre-programmed Alaska ALMR system even though the other pre-programmed systems are installed. I intend to erase all of them and install my systems. I have never had this issue when programming our 6 other 996's with the ARC 996 software.
Am I missing something with the new units and software? Any help would be greatly appreciated.
Clay Lacey
Texas DPS Aircraft