I discovered this problem after not receiving anything on the FPL system. I could not hear anything while in scan or search mode, but could hear activity while holding on the frequencies.
Under the General Tab of a site, in the site settings window, in the EDACS Site Type box you can choose Wide (standard) or Narrow.
I kept choosing Narrow but still could not receive. I read and wrote to the radio several times and it stayed on Narrow on the software.
When I looked at the radio itself, the setting was on Wide, not narrow. I changed it on the radio and it received perfectly.
I then read the radio after the change and it still showed Narrow in the box on the software, and I sent the data back to the scanner. At that point all but one of the sites was correct, and one had reverted back to wide.
Under the General Tab of a site, in the site settings window, in the EDACS Site Type box you can choose Wide (standard) or Narrow.
I kept choosing Narrow but still could not receive. I read and wrote to the radio several times and it stayed on Narrow on the software.
When I looked at the radio itself, the setting was on Wide, not narrow. I changed it on the radio and it received perfectly.
I then read the radio after the change and it still showed Narrow in the box on the software, and I sent the data back to the scanner. At that point all but one of the sites was correct, and one had reverted back to wide.