ARC XT Pro Troubleshooting - won't download

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calpalmer

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Dec 19, 2009
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22
Location
Pierce County, Washington
I'm cross-posting from the Uniden folder as another user suggested.

I have a new 996XT, and have programmed it initially manually (including two trunking systems, not bad for a newbie!) and then using FreeScan--- the radio works great by the way. I bought it with the ARC software, and have just installed the updated version 1.4 Build 5. I cannot connect to the RadioReference database, however. I enter the proper credentials, and in the lower right of the communication interface it says "INIT not ok. can't read user data". I can't find anything in the documentation to instruct how to clear the error. Any suggestions are appreciated, thanks in advance.

BTW, using the same login credentials I log in fine with FreeScan and download system data....

Cal
 

dupchurch0

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Premium Subscriber
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Jul 12, 2010
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Location
Taneytown, MD
Cal,

Did you ever get a response to your question? I recently purchased a BCT15X and am having the same problem.

Thanks,

D
 
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