ARC-XT PRO won't let me connect to RR

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FmrNYkr

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May 3, 2008
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Happy Holidays to one and all:

I've had and have used ARC-XT Pro software for the past 4 or so years and today, for some reason when I try to read from the RR Database, I get the followig error message:

FaultCode: Auth
Faultstring: Not a premium subscriber. Please see http://www.radioreference.com/apps/subscriptions for more details on upgrading your account.


As far as I know, my account's up todate and I've received no notifications to the contrary.

I just reloaded the software and downloaded all of the current updates from the ARC site.

Can someone give me a hint about what I might be doing wrong? It would be most helpful.

Thanks in advance,

Bob
 
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