Arc246 shuts itself down.

[tony6868]

After about 2 minutes, arc246 shuts itself down. I have checked my firewall and reinstalled the program.
I can open it and do some data entry. Even save files. It works fine for about 2 minutes. I once saw a "time loop" notice but I don't get a notice of a conflict or anything anymore. I have tried to contact Butel and gone in other discussion groups as well. Saw that another user had the same problem and someone from Butel had a few "try this" but no final thread to a resolution.

 

[kellykeeton]

you own the full copy I assume? the software is sort of old and buggy, try going into the registry and clearing any keys for it, also try installing a C++ runtime and make sure all your runtimes are working correctly, whats your OS and computer date?

 

[DonS]

also try installing a C++ runtime

Does installing a C++ runtime help programs that are written in Visual Basic?

 

[slicerwizard]

Couldn't hurt!

 

[DonS]

Couldn't hurt!

I suppose

The question then becomes... which C++ runtime ("a" C++ runtime doesn't do much good - though, as mentioned, any old runtime probably couldn't hurt)? I guess it we'd be talking about MSVCRT.DLL, which is a ways down the dependency chain from MSVBVM60.DLL (i.e. under OLE32.DLL).

However, if my copy of MSVCRT.DLL was "old" or "damaged", I'd be worried about a bit more failing on my Windows PC than just one scanner program.

 

[tony6868]

Arc 246 shut down

I have a one year old Dell running Windows XP. I am now using Freescan, however I did pay 30.00 for the full version and that doesn't make me happy.

 

[tony6868]

I might try this: arc 246 shut down

The loop timeout has nothing to do with file permissions, despite what Lou says. As you've figured out, it has everything to do with serial I/O. It typically crops up when Windows thinks it might be seeing a mouse on a serial port, which leads to the application losing data.

I had the same problem under XP with a real serial port until I told Windows that my 246T wasn't a damn mouse.

In XP (don't know if Vista is the same), My Computer / Properties / Advanced / Startup and Recovery (Settings) / Edit;

This will load boot.ini in Notepad. Append " /fastdetect" as shown here:

[operating systems]
WINDOWS="Windows XP Professional" /noexecute=optin /fastdetect

and reboot (naturally)


From http://support.microsoft.com/kb/833721

"If you use /fastdetect, and you do not specify a communications port, serial mouse detection is turned off on all communications ports."


After doing this, I've never seen another "loop timeout" from ARC software. I don't know if this information is of any value to Vista users, but there it is.
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[kellykeeton]

Does installing a C++ runtime help programs that are written in Visual Basic?

no it wont hurt, I guessed as I havent ran but-hell software for a while I remember it was visual code, go get the VB6 runtime and the .net runtime and install them as well that way you renew all of your OCX and DLL files.