Nothing back from Butel. Not the kind of support I would want to pay for. If this is the kind of support you get before you buy. I would hate to see what you get after you pay.
They will not be getting any of my hard earned cash.
Night
K, let me understand this. You downloaded the trial version, which expires after 30 days of use after installation, right?
Now, as I understand it, you haven't purchased the software, and are now upset that it has timed out, and/or you haven't received a suitable response, so now you refuse to buy the software because of "poor support?" Since you haven't paid for the software, why do you feel that they should support you beyond a 30-day evaluation?
I think what is poor here is your expectations. What do you want of Butel? They've told you why you are getting the error message. Do you want them to magically grant you another 30 days of free use? Perhaps they should value you as a customer and give it to you for free?
Just what is the complaint here? Obviously this is not a first time installation, since you received that error message. It won't give that error message for any other reason. If you really want to get rid of this error message and don't want to buy the Butel software, your only remaining alternative is to wipe your drive and reinstall Windows. Of course you'll have to do this every 30 days to keep Butel software from expiring, but that's a small price one has to pay for refusing to pay for software.
So, what was your complaint again?