ARc500 Software:

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donnor1

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Hello: I just purchased the ARc500 Scanner Programming Software and the right cabel USB cable and have two problems. First, for some reason I do not think the software is regonizing my Radio Shack Pro-106 because nothing can be read from the scanner (I have paid RadioReference for use of the data base) but I can cut and copy Freq. into the sotware but not into the scanner? Second I click the RR button in the sotware and sign in and it will not show any data? So sure hope someone can help me, but mostly how can I tell if the ARc500 software is reconizing my scanner. Thank you for any help. Don.
 

garys

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Make sure you installed the drivers for the USB-1 cable and have selected the correct Com Port.
 

ka3jjz

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I think you mean either the RS or GRE cable, don't you? The USB1 is for the Uniden scanners?? 73 Mike
 

garys

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I think you mean either the RS or GRE cable, don't you? The USB1 is for the Uniden scanners?? 73 Mike
Uh, yeah. Sorry, I got confused. Still, he needs to make sure that the drivers are installed and that the Com Port is configured, no matter which type of scanner it is.
 

donnor1

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Hello and thank you for the help so far. OK I have a GRE USB cable which came with a 3 inch cable with a female end and a male in to plug into the scanner and I am running Windows 7 and when I plug the cable in Windows 7 installed the drivers automatially. So I tried the see if it detected my scanner but no luck so I uninstalled that driver and used the CD driver and installed that and again no luck. OH how do i configure the Com Port ??? I was e-mail Bu-Tel makers of the software and he says I am using the wrong cable to connect from the scanner to the GRE cable says I need a 1/8 stero connector. So I am completely confused I will try to buy the cable I just menstioned but again I do not know how to CONFIGURED THE COM PORT???. OK hope to hear back from you and agan thank you for the help. Don.
 
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