arc500pro stops writing audio files

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kdr298

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Does anyone know what might be causing my ARC500PRO software to stop writing the audio files to disk? The DELL XPS running Windows 8.1 continues to feed the audio through the speakers and the software continues to make a new folder for each passing hour but the folders are empty. It might stop working in a few hours or it might run for 15+ hours. In order to start writing the audio files again I have to close and re-open the program. I have downloaded and installed all the latest drivers for my PC and audio card, and the arc500pro program indicates that I am running the latest software (1.14 build 3)
 
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