ARC536pro not detecting BCD436hp

[bradxsd]

Did you install the UNIDEN SERIAL DRIVER?

BCD436HP < UnidenMan4 < TWiki

info.uniden.com

Yes, the Uniden serial driver is installed and shows up in the windows Device Manager as COM5.

 

[Butelsoftware]

Sorry for the confusion. I can connect in mass storage mode but not in serial mode.

Version 2.4 Build 3 - Full Version

That is a different issue then. You first need to install the USB drivers for serial mode, you can find the drivers from ARC536: Select Help _ Open Drivers Folder.

Gommert
www.butelsoftware.com

 

[bradxsd]

I was able to resolve the problem. Thanks everyone.

 

[buddrousa]

What did you do to fix it?

 

[bradxsd]

I had the software installed on a Mac running a windows virtual machine using Parallels and I had a feeling that the problem had something to do with the way parallels handles a device being attached to a Mac USB port. I installed the software on a laptop running windows 10 and everything worked right away. I would still like to get it working on the virtual win 10 so will continue to troubleshoot that.