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ARMADA PROGRAMMING SOFTWARE FOR VIKING RADIOS

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ohio64thffemt

ohio64thffemt

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Jan 17, 2012
Messages
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Location
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I have a VM5930 BF with a remote Head. I need to know where to get the program software at. They forgot to turn the Remote head on. It's a huge hassle to uninstall and take it back to the shop. Can anyone assist me?
My understanding it's the Armand software
 
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Project25_MASTR

Millennial Graying OBT Guy
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I’d suggest just calling the shop that programmed it. If you have to uninstall to take them the radio…why not just drive the vehicle to them?


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ohio64thffemt

ohio64thffemt

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Jan 17, 2012
Messages
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Location
Ohio
Project25_MASTR said:
I’d suggest just calling the shop that programmed it. If you have to uninstall to take them the radio…why not just drive the vehicle to them?


Sent from my iPhone using Tapatalk
Click to expand...

Shop was called the programmer isn't returning calls and his mailbox is full. Already took it out and went there once. It's an Hour and a half drive. The vehicle is currently being up fitted and will be for a few weeks. If they didn't check a box to make the remote head work I am sure there will be more problems. I want to be able to address those without spending more time and Money. I have experience with Motorola APX and XTL program software. I am sure I can figure this out.
 
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N2PDQ

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Feed Provider
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Dec 19, 2002
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I have had some similar issues with the remote kit for the VM series mobiles.

There is no option in the programming software to "Turn on" the remote. When you attach the remote kit, it should power on as normal.

With that being said, the issue I had, was the firmware in the radio, was different than in the remote kit. Yes there is firmware in the remote head control unit.

Are you getting a blank screen? Or are you getting the Viking logo, and just sit there?

Are you sure the radio shop that ordered the remote kit, ordered the one from EFJohnson, and not kenwood?
They look very similar, and actual exchange a few part numbers, but the plastic shell that goes onto the head, is different. It should have a USB cable attached to it.

Hope that helps.
 
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ohiohonda

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I agree with the above statement. If you have the Viking logo stuck on the display the firmware will need updated or downgrade on the radio. If the radio is not turning on at all, was the ingintion sense enabled?
 
ohio64thffemt

ohio64thffemt

Member
Joined
Jan 17, 2012
Messages
39
Location
Ohio
N2PDQ said:
I have had some similar issues with the remote kit for the VM series mobiles.

There is no option in the programming software to "Turn on" the remote. When you attach the remote kit, it should power on as normal.

With that being said, the issue I had, was the firmware in the radio, was different than in the remote kit. Yes there is firmware in the remote head control unit.

Are you getting a blank screen? Or are you getting the Viking logo, and just sit there?

Are you sure the radio shop that ordered the remote kit, ordered the one from EFJohnson, and not kenwood?
They look very similar, and actual exchange a few part numbers, but the plastic shell that goes onto the head, is different. It should have a USB cable attached to it.

Hope that helps.
Click to expand...
This is from my upfitter after I sent him what you said.

That is interesting. We have a blank screen, and there is no USB cable. It's a multi pin plug , I will be at the shop tomorrow I will check the base to see if it has a place for a USB

I can see if I can get some pics from him. This radio was gotten on a Grant from a county EMA agency then ordered and programmed by the State.

We are getting little to no feedback now that we are having issues. That's why I reached out. Thank you
 
ohio64thffemt

ohio64thffemt

Member
Joined
Jan 17, 2012
Messages
39
Location
Ohio
ohiohonda said:
I agree with the above statement. If you have the Viking logo stuck on the display the firmware will need updated or downgrade on the radio. If the radio is not turning on at all, was the ingintion sense enabled?
Click to expand...
I don't know. No way to check with program and getting in I'm sure. We are having issues with getting the State who bought and programmed it to talk to us about anything.
 
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