PQ Service is not the actual recovery partition though. that is the diagnostics partition for BIOS based and accessible Diagnostics.
PQ was a hidden partition in its own drive that was not viewable to the OS loaded on the machine. check the acer website for the recovery creating tool as a download. it should be able to create a DVD set to set the system back to factory. use another machine to download this and copy it over to a flash drive and use it on the Acer.
most of that Acer software is what we techies call "Bloatware" its really not needed for any critical operations of the laptop. its just what acer "thinks" customers like to amplify their products as "better" only the apps like Cyber DVD and the webcam stuff ( if this model has one ) are really anything useful. the registration software nags at you. the anti-virus is either 90 days or 1 year trials, office will be 30-60 trials. and all those extra "Acer" programs are just nagging piles of it, of complete useless junk that takes up HDD Space.
i would keep that generic Win7 x32 on it and use it like that.
for your network issues, is it pulling a valid LAN IP? is it 196.168.xxx.xxx/10.1.xxx.xxx as the heading IP, or is it a 169.xxx.xxx.xxx? if its 169, that is not a valid LAN IP for i-net traffic. that is a fail safe fallback for when DHCP fails to acquire a valid DHCP based 192.168.xxx.xxx/10.1.xxx.xxx address or whatever your LAN specifies as the LAN IP Range.