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ASTRO 25 Portable CPS - Windows 10

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mc911c8

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Mar 10, 2009
Messages
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I just installed ASTRO 25 Portable CPS Version R20.00.01 on a Windows 10 machine. I have an XTS 1500 and a factory Motorola USB programming cable. When I try to read the radio, I get an error message:

The box is titled NextGen10 and the message says, Radio Failed to Acknowledge Error Context: 24, Status: c000386

I'm wondering if this is related to the version of .NET that is pre-installed on Windows 10. I think it's 4.7. I say that because I got a weird message about .NET during the installation of the CPS software, but I didn't really pay a lot of attention to it at the time.

Has anyone else had this problem or know of a solution?
 
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mc911c8

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Mar 10, 2009
Messages
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That worked!

No, I had not done that. I'm so used to USB cables emulating COM ports for other brands of radios that I didn't even think to look for that. That fixed it though. Thanks a lot!
 
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Project25_MASTR

Millennial Graying OBT Guy
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I always forget this was an issue. Astro25 subscribers started out as serial only and USB functionality was added later and enabled on the radios via later firmware. So if you go back and forth between something like an Astro Spectra Plus and XTL5000 it became natural to switch it to from COM whatever to USB.
 
MTS2000des

MTS2000des

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mc911c8 said:
Has anyone else had this problem or know of a solution?
Click to expand...

Astro 25 and it's USB implementation is garbage. In my experience during mass programming a couple years ago during our prep for go live, I touched hundreds of XTS/XTLs. During that time, I had to reinstall CPS about 25 times.

That is the first line of defense. If you plug in the USB cable, the device driver should load and you should hear the "duh dunk" sound when a radio is connected and powered up. If not, the USB driver is not loading.
 
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Julisudman

Newbie
Joined
Dec 6, 2013
Messages
1
Programming XTS5000R

Im having the same issue/. But it looks like I'm running old software version 05.00 any sugestions on where to get updated software? I bought it used. Thank you

mc911c8 said:
No, I had not done that. I'm so used to USB cables emulating COM ports for other brands of radios that I didn't even think to look for that. That fixed it though. Thanks a lot!
Click to expand...
 
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