Getting down to brass tacks ! I have the full software installed for programming the unit . Having just read some more reviews on this unit , it looks like I'd be in bad shape if I didn't have the software. Anyway, my question is simple; I plug the scanner into the specified USB COM port , click on the connect to scanner button and it wont connect . A window pops up and says " Scanner Set is in Menu Mode or under Direct Entry or Quick Save operation. Exit Menu Mode or finish Direct Entry/Quick Save operation and try again." Please give me the solution . ( is there such a thing as resetting the whole unit ? ) I wouldn't be loosing anything on it .