BC796D firmware download frustration

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K3JTP

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Had to install Tera Grand USB 2.0 to RS232 serial converter on laptop operating Windows 7. Device was installed and shows as operating COM3. I think I downloaded BC_VUP v2.0.0.7 and BC796D V3 60 correctly into my C drive and unzipped them. However, I cannot install onto the Scanner. I get a communications error message after selecting COM3 (the only option) and hitting install. I follow the Uniden instructions on triple pressing the buttons when turning on the radio, and get a clear screen, but cannot seem to download the firmware updates to the radio. What am I missing?
Les Polt
 
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