well all i can say as my handy little portable has went adrift on me last night while charging.it was working fine last night when i shut it off (somthing i very rarley ever do) and plugged it in for charging. when i turned it on today it was just like everything was erased an all i was getting was a custom 9 search so i tryed doing the reset and im getting ( load test data) then it goes on to scan system 1 which is empty and none of the keypad buttons are workin except the power an light anyone have any ideas im going to try to reprograming in the mourning an see what happins.