Hey all,
I've had my BCD396XT since October. About two months after I got it, the speaker failed. It just plum stopped working. The unit hadn't taken a hit or fall, it hadn't gotten wet, it hadn't been exposed to any extreme temperatures or temperature changes. It just stopped working. About a month after that, the headphone jack began malfunctioning. No matter how clean the contacts on the headphones or jumper were, it would only put out audio intermittently.
My bosses at work apparently have all had the same issue with theirs. I also spoke via EchoLink last night to a fellow ham in Australia who mentioned he also had the same problem. So it doesn't seem isolated. Just wondering if anyone here has had this issue? And your opinion of the repairs Uniden did to yours (if any)?
I've already gotten all my paperwork together, registered the unit on the support site, and will be sending it back to Uniden tomorrow morning for warranty repair.
I've had my BCD396XT since October. About two months after I got it, the speaker failed. It just plum stopped working. The unit hadn't taken a hit or fall, it hadn't gotten wet, it hadn't been exposed to any extreme temperatures or temperature changes. It just stopped working. About a month after that, the headphone jack began malfunctioning. No matter how clean the contacts on the headphones or jumper were, it would only put out audio intermittently.
My bosses at work apparently have all had the same issue with theirs. I also spoke via EchoLink last night to a fellow ham in Australia who mentioned he also had the same problem. So it doesn't seem isolated. Just wondering if anyone here has had this issue? And your opinion of the repairs Uniden did to yours (if any)?
I've already gotten all my paperwork together, registered the unit on the support site, and will be sending it back to Uniden tomorrow morning for warranty repair.
Last edited: