BCD396XT/BCD996XT: BCD396XT won't connect to FreeScan

[MURSman]

I'm having an issue with trying to get the computer to read the scanner on FreeScan.

I'm on Windows 11, and I bought this cable here: https://www.amazon.com/Programming-...+cable&qid=1741626253&sprefix=,aps,116&sr=8-2

This cable uses the FTDI chipset and the driver is up to date. I start an auto test and it will search then give me an error saying it can't establish communication.

 

[DJBio]

Have u tryed proscan.org instead of freescan freescan is not updated unlike Proscan

 

[dave3825]

Have u tryed proscan.org instead of freescan freescan is not updated regularly like Proscan is

Don't think Freescan is updated at all.

 

[Whiskey3JMC]

Don't think Freescan is updated at all.

Nope, it's abandonware, been 9.5 years since latest update. Also no support for the x36HPs or newer

 

[MURSman]

Nope, it's abandonware, been 9.5 years since latest update. Also no support for the x36HPs or newer

The 396XT came out in 2009 though, unless you mean it doesn't support the drivers the USB cable has.

Have u tryed proscan.org instead of freescan freescan is not updated unlike Proscan

Trying it currently, having trouble getting it to stop saying "In Use By This Instance" for the port its plugged into. Tried doing what it says to do if its doing that, still no luck.

 

[Whiskey3JMC]

The 396XT came out in 2009 though

Understood I'm just stating the fact that the current Uniden line of scanners aren't supported by an app that hasn't seen updates in almost a decade. Latest update for the 396xt was released almost 2 weeks before Freescan ended product support

 

[wtp]

and the proscan guy pops up on here to answer questions !
i like to program manually, but i recommend proscan without hesitation, it does make life easy.
and there is a free trial.

ProScan

Computer Aided Scanning Software for the Uniden BC125AT BC250D BC296D BC346XT BC346XTC BC780XLT BC785D BC796D BCD160DN BCD260DN BCD325P2 BCD396T BCD396XT BCD436HP BCD536HP BCD996P2 BCD996T BCD996XT BCT15 BCT15X BR330T SDS100 SDS100E SDS200 SDS200E UBC125XLT UBC126AT UBCD3600XLT UBCD436PT...

www.proscan.org

 

[dave3825]

I'm on Windows 11, and I bought this cable here: https://www.amazon.com/Programming-...+cable&qid=1741626253&sprefix=,aps,116&sr=8-2

This cable uses the FTDI chipset and the driver is up to date. I start an auto test and it will search then give me an error saying it can't establish communication.

When the cable is plugged in, and the scanner is connected, what shows up in Windows Device Manager?

 

[ProScan]

The 396XT came out in 2009 though, unless you mean it doesn't support the drivers the USB cable has.

Trying it currently, having trouble getting it to stop saying "In Use By This Instance" for the port its plugged into. Tried doing what it says to do if its doing that, still no luck.

Do you have Freescan running? Perhaps it has the same port opened. Close it then try the Auto Detect button. If it still shows 'port in use' then try this: Set the Port to None then click the Set button. Now try the Auto Detect button.

 

[MURSman]

When the cable is plugged in, and the scanner is connected, what shows up in Windows Device Manager?

USB Serial Port (COM3).

 

[dave3825]

If I can find my cable I will fire up the award winning freescan with my 330t and see how it shows. Some reason thought it should show up as a scanner but might be thinking of my 436.

 

[MURSman]

If I can find my cable I will fire up the award winning freescan with my 330t and see how it shows. Some reason thought it should show up as a scanner but might be thinking of my 436.

The cable I bought has good reviews too, so its not like it's a junk one. There's nothing on the scanner you have to press when it's connected to the computer?

 

[doctordialtone]

The cable I bought has good reviews too, so its not like it's a junk one. There's nothing on the scanner you have to press when it's connected to the computer?

Do what was suggested here:

Do you have Freescan running? Perhaps it has the same port opened. Close it then try the Auto Detect button. If it still shows 'port in use' then try this: Set the Port to None then click the Set button. Now try the Auto Detect button.

You don't touch the scanner except to turn it on

 

[dave3825]

I read the reviews and many seem to have had success. Always possible with mass produced items that a few could be defective.

I would try what @doctordialtone posted above

 

[dave3825]

deleted

 

[ve1sef]

I still use Freescan for my 996T as the Butel ARC996 no longer supported thus doesn't work on the newer Windows programs.
It works fine on my 996XT as well. I'm using version 2.18 There was a newer version which I tried but did work well with
those scanners and really didn't "like" the 325P2 at all. As a result I went back to v2.18. Chances of finding an older version
of Freescan aren't great. As others have suggested try other software, both ARC XT and Proscan have free demo downloads
if you want to try either one out.
Wouldn't hurt to check your drivers and/or the baud rate settings for the scanner and software

 

[MURSman]

Do you have Freescan running? Perhaps it has the same port opened. Close it then try the Auto Detect button. If it still shows 'port in use' then try this: Set the Port to None then click the Set button. Now try the Auto Detect button.

No luck. I'm trying it on ProScan as well, same thing. And I'm assuming even if there's other things plugged into other USB ports, that won't affect anything?

 

[dave3825]

There is a 218 b version floating around and I believe I might have an older version in archived on my PC.

 

[dave3825]

No luck. I'm trying it on ProScan as well, same thing. And I'm assuming even if there's other things plugged into other USB ports, that won't affect anything?

It shouldn’t matter but you can unplug anything not important to try that out. If your running a usb printer just power it down.

 

[ProScan]

No luck. I'm trying it on ProScan as well, same thing. And I'm assuming even if there's other things plugged into other USB ports, that won't affect anything?

Correct. It doesn't mater what's plugged in, just serial port to USB converters when the software has the port opened. Did you do this? Set the Port to None then click the Set button. Now try the Auto Detect button.