BCD436HP won't scan an enabled dept

[rkm1215]

FL 4 is on. Location control in that FL is off. Quick Key status for the System (00) is ON. 2 departments (doi, usfs) are not avoided and have different quick keys, but only usfs dept scans. There are channels in both depts and the channels are not avoided. Even when I manually scroll through depts in that system I can see all departments (including avoided ones) except this doi. What am I missing?

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[rkm1215]

FL 4 is on. Location control in that FL is off. Quick Key status for the System (00) is ON. 2 departments (doi, usfs) are not avoided and have different quick keys, but only usfs dept scans. There are channels in both depts and the channels are not avoided. Even when I manually scroll through depts in that system I can see all departments (including avoided ones) except this doi. What am I missing?

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Custom 1 is off in Service types. I turned it on and voila. I need to use ARC software and set all the channels to Federal.

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[W8RMH]

I was gonna ask about Service Types then scrolled down and saw your second post.

 

[Voyager]

Ditto. It's the most often missed item.

 

[Schumi1978]

Unless you are scanning the entire DB and want to target specific Service Types, I just enable all Service Types and keep it that way to avoid this issue. If you are doing very targeted scanning using FLs, QKs, etc. I don't see enabling all of them being an issue.

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[rkm1215]

Yes, I typically have them all enabled. Just took me a bit to figure out what was going on.

 

[K1TSL]

This post just rescued me from some serious frustration. I had several departments not scanning no matter how I moved them around or what I assigned them to. Did a search, found this post, fixed the problem. AMEN!
I had disabled several services including the ones I couldn't scan. Completely forgot about that feature in the scanner.
Thanks!

 

[Schumi1978]

Glad it helpedbyou out!

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