BCD996XT Keypad Won't Work

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W5LVB

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Jun 6, 2008
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Hot Springs, AR
Keypad will not work on any functions. I have tried to 'reset' scanner to factory default, but it will not reset, possibly because the keypad digits and the HOLD button doesn't work. I have tried all the Key Lock (Unlock) procedures I can find online. HELP PLEASE!
 

Ronaldski

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Just doing a search on the site in the upper right "Search" found recent one, its a common problem, open up the radio and reset/push the ribbon cable.
 

n1chu

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Farmington, Connecticut
As stated, check the ribbon connector. You will need to open up the radio. Look for the connector that attaches to the keypad... carefully remove and replace a couple of times taking care to assure the connector pins are aligned. Do not force it but apply enough push to “seat” the connector. Doing it a couple of times causes the connector to scrape/clean the connection points. Wondering if the radio gets handled frequently? Meaning has it been dropped, subjected to rough handling? Is the atmosphere in which it resides a factory or auto battery shop that may have minor amounts of battery acid floating in the air? ... a caustic environment?
 
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