I just got the scanner 2 days ago and ready to chuck it out the window. I can program my handheld RS Pro-164 in my sleep, but the BCT-15X just will not cooperate. I load the same frequencies on the trunked system of the BCT-15X and it scans and the TGID tags are there, but it is dead silent. The sac county trunk system is Motorola II Smartzone and covers multiple agencies. I have tried using Freescan, Scancat, etc. Nothing but dead air. Please help.