My KNG2-P150 suddenly won't boot up when powered up. I've tried it with two freshly charged batteries. Is there a reboot sequence or a local fix to this, or do I need to send it in for service? This is an almost new radio. Thanks.
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BK KNG-2 won't boot when powered up
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rsmith7799
Member
Good morning, do you have the software and programming cable? If you do, hook up the radio to your computer, get the radio into bluelight special mode and load up the newest software that is available (5.5.0 r) If you need some more info you can call me and I'll go through it with you.
I do, but the radio won't turn on and therefore I don't think it's really connecting to the computer. Or does it not need to be turned on?
I should be clearer. The radio doesn't power up with a fresh battery. I tried to connect it to the computer but that didn't affect the state of the radio. Have you seen this before?
When the radio last worked, was it ON and running then you noticed it was not working.
Or was it on like normal, you turned off, then at a later time you turned it on and had no response?
Or was it on like normal, you turned off, then at a later time you turned it on and had no response?
The second case. It worked fine in the evening, wouldn't power up in the morning. Charged up two new batteries, neither worked. I keep thinking this is something really simple that I'm not seeing clearly.
rsmith7799
Member
Get the radio hooked up to your computer and get the radio into blue light mode. It seams it’s not on but it actually is. The BLUELIGHT will light up, get Lightning Light up and hit the START button.
I do see that 5.5.0s is a fix for this problem. I've installed Lightning Light and fixed the driver permission issue but I can't get radio and computer to talk to each other. Probably my inexperience with Windows.
Thanks anyway.
rsmith7799
Member
That was my next move..DRIVER installation. IS the radio still under warranty? IF it is, send it back.
Done. @rsmith7799, thanks for your generous comments and help.
rsmith7799
Member
Here to help
Yikes, glad i got mine updated to 5.5.0s
hope BK takes care of its customers if the 5.5.0r firmware had a bug in it and caused the radios to not turn on anymore.
hope BK takes care of its customers if the 5.5.0r firmware had a bug in it and caused the radios to not turn on anymore.
rsmith7799
Member
So to add misery to this dilemma, I was told that there is a ribbon cable that is failing on the KNG2CMD series. I have sent a few back to the Depot and to a repair facility AFTER the warranties had expired.
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