Brandmeister password issue

ZL1KF

Newbie
Joined
Apr 21, 2024
Messages
4
Location
New Zealand
Signed up on the BM site and received email asking to log in and confirm, came back saying password was incorrect (it was the one I entered at registration) now cannot obtain a password reset at all so effectively totally locked out.
Any suggestions on how to correct this situation please ?
 

KevinC

Other
Super Moderator
Joined
Jan 7, 2001
Messages
11,973
Location
Home
Yes but you need a password to enter ,thats the issue.
You have to create an account, separate from the main Brandmeister login.

"The support platform has its own accounts. The first time to post a request, you will need to open an account, which is different than the one you are using for your BrandMeister selfcare."
 

ZL1KF

Newbie
Joined
Apr 21, 2024
Messages
4
Location
New Zealand
Thanks for the replies, I set up a separate account on support as advised and it looks like they are dealing with the issue now.
 

popnokick

Member
Premium Subscriber
Joined
Mar 21, 2004
Messages
2,852
Location
Northeast PA
I think the password gets created from the hotspot in Pistar. Use that to log in to selfcare. Its been a while since I changed mine. I might be wrong.
… unless you’re not using a hotspot and simply accessing via a DMR repeater.
 
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