Bug (or oddity) in Sentinel or the x36HPs

Status
Not open for further replies.

Jay911

.
Feed Provider
Joined
Feb 15, 2002
Messages
9,369
Location
Bragg Creek, Alberta
I encountered a strangeness regarding Site Quick Keys (and relating to Department Quick Keys) over the past couple days that I think might need addressing.

I have a trunk system that has DQKs 0, 1, 2, 3, 7, 8, 9, 11, 12, and 13 assigned to various departments/groups, and at least one group with each of those numbers was "un-avoided".

The other day I took this system and put the seven sites in SQKs 1 thru 7, corresponding to their site numbers, in an effort to be able to turn the sites on/off easily - despite the range settings, I need to be able to do this because some sites have odd coverage areas - long story). I didn't understand at the time that DQKs and SQKs share the same group of numbers, and I couldn't, for example, have SQK 1 turned off but DQK 1 left turned on.

Anyway, today I manually avoided (using the avoid key, not by turning sites off with the SQK numbers) sites 1, 2, 3, 4, and 7, due to my location, where only sites 5 and 6 offer good reception. As soon as I avoided the last of that list, no matter which order I avoided them in, the system would "disappear" and the radio would resume scanning without it. The only way to get back to it would be to use a number tag for a channel, or re-upload the configuration from Sentinel to the radio. I found that removing the SQK numbers from the sites suddenly made the system available again.

After some more investigation, I found that this all relates to which DQKs/SQKs were enabled in the system. When I initially built the system, all 100 DQKs/SQKs were enabled, in the system, in the favorites list, in Sentinel. However, in the process of sending the system to the radio and then reading back the radio into Sentinel, only DQKs/SQKs 0, 1, 2, 3, 7, 8, 9, 11, 12, and 13 are enabled! In other words, the quick keys that do not have a department assigned to them were considered "turned off" or disabled by the scanner. It did not take into consideration the sites which were assigned SQKs... so when I turned off all but sites 5 and 6, since DQKs/SQKs 5 and 6 were not showing turned on, the system was considered avoided.

Summary: Either the scanner or Sentinel (upon reading the scanner) is considering any DQKs/SQKs not assigned to a department to be turned off. It is not leaving "turned on" DQKs/SQKs which are assigned solely to sites.

Desired behavior: Leave DQKs/SQKs in whatever state they are in when the file is written to the radio. If all 100 quick keys are turned on, even if they have nothing (in the department list) assigned to them, leave them turned on. Either that or if you must turn off "unoccupied" QKs, make sure the ones with only sites assigned are not turned off.
 

N0UDG

Member
Premium Subscriber
Joined
Aug 1, 2011
Messages
887
I encountered a strangeness regarding Site Quick Keys (and relating to Department Quick Keys) over the past couple days that I think might need addressing.

I have a trunk system that has DQKs 0, 1, 2, 3, 7, 8, 9, 11, 12, and 13 assigned to various departments/groups, and at least one group with each of those numbers was "un-avoided".

The other day I took this system and put the seven sites in SQKs 1 thru 7, corresponding to their site numbers, in an effort to be able to turn the sites on/off easily - despite the range settings, I need to be able to do this because some sites have odd coverage areas - long story). I didn't understand at the time that DQKs and SQKs share the same group of numbers, and I couldn't, for example, have SQK 1 turned off but DQK 1 left turned on.

Anyway, today I manually avoided (using the avoid key, not by turning sites off with the SQK numbers) sites 1, 2, 3, 4, and 7, due to my location, where only sites 5 and 6 offer good reception. As soon as I avoided the last of that list, no matter which order I avoided them in, the system would "disappear" and the radio would resume scanning without it. The only way to get back to it would be to use a number tag for a channel, or re-upload the configuration from Sentinel to the radio. I found that removing the SQK numbers from the sites suddenly made the system available again.

After some more investigation, I found that this all relates to which DQKs/SQKs were enabled in the system. When I initially built the system, all 100 DQKs/SQKs were enabled, in the system, in the favorites list, in Sentinel. However, in the process of sending the system to the radio and then reading back the radio into Sentinel, only DQKs/SQKs 0, 1, 2, 3, 7, 8, 9, 11, 12, and 13 are enabled! In other words, the quick keys that do not have a department assigned to them were considered "turned off" or disabled by the scanner. It did not take into consideration the sites which were assigned SQKs... so when I turned off all but sites 5 and 6, since DQKs/SQKs 5 and 6 were not showing turned on, the system was considered avoided.

Summary: Either the scanner or Sentinel (upon reading the scanner) is considering any DQKs/SQKs not assigned to a department to be turned off. It is not leaving "turned on" DQKs/SQKs which are assigned solely to sites.

Desired behavior: Leave DQKs/SQKs in whatever state they are in when the file is written to the radio. If all 100 quick keys are turned on, even if they have nothing (in the department list) assigned to them, leave them turned on. Either that or if you must turn off "unoccupied" QKs, make sure the ones with only sites assigned are not turned off.

Does the "Quick Key Status" table in the Profile interact in anyway with this?
 

Jay911

.
Feed Provider
Joined
Feb 15, 2002
Messages
9,369
Location
Bragg Creek, Alberta
Does the "Quick Key Status" table in the Profile interact in anyway with this?

In my profile, all 100 QKs are (and always have been) enabled.

It appears that at some point when the radio receives (from Sentinel), processes, or sends (to Sentinel) the favorites list, systems' DQKs/SQKs are set to enabled only if a department exists with that quick key - all other QKs are disabled.

I checked a second system which had one department under DQK 8 and several sites identified with SQKs in the 60s and 70s. Only DQK/SQK 8 was shown enabled in the file brought back into Sentinel.
 

N0UDG

Member
Premium Subscriber
Joined
Aug 1, 2011
Messages
887
In my profile, all 100 QKs are (and always have been) enabled.

It appears that at some point when the radio receives (from Sentinel), processes, or sends (to Sentinel) the favorites list, systems' DQKs/SQKs are set to enabled only if a department exists with that quick key - all other QKs are disabled.

I checked a second system which had one department under DQK 8 and several sites identified with SQKs in the 60s and 70s. Only DQK/SQK 8 was shown enabled in the file brought back into Sentinel.

Well that takes care of that possibility.

When you write to the scanner from Sentinel do you "erase favorites" too? I have gotten some strange configurations if I do not do this. Once in the past I recommended against this but now it seems to be the best way I know of to actually get what you have programmed unchanged into the scanner.

I am trying to narrow down what to consider with your problem as it is very interesting, not to mention it must be understood if the QK are to be used successfully.
 

Jay911

.
Feed Provider
Joined
Feb 15, 2002
Messages
9,369
Location
Bragg Creek, Alberta
I don't always erase favorites, no, and I don't believe that could be the problem. The file would overwrite the existing favorites file.

The issue lies in either Sentinel or the scanner. Since the quick keys stay enabled in the file saved on disk within Sentinel, I'm leaning towards either the scanner modifying them when it begins to use them, or Sentinel modifying them when it reads them in from the scanner.
 
Status
Not open for further replies.
Top