Burl Co Dispatch, somebody needs to say it

howie38

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Burlington County must have the most unprofessional dispatchers around. I have heard them giggle while dispatching. I've heard their personal phones alerting them of a text or tweet and even heard them stop in the middle of the dispatch like they were reading it.
 

KC3ECJ

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Burlington County must have the most unprofessional dispatchers around. I have heard them giggle while dispatching. I've heard their personal phones alerting them of a text or tweet and even heard them stop in the middle of the dispatch like they were reading it.
Not in this county, but I've had 911 call takers be rude or not knowledgeable about what they do.
Such as me calling 911 and not being aware other people called about what I was calling about and getting attitude for it.

Or my cellphone connects to a tower and the 911 in the neighboring county, rather than the county I'm calling about, and somehow that's my fault.
 

NParkNJ

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Up here it doesn’t seem like that. I’ve called into stuff just dispatched, including today and besides the dispatchers I know, they are usually attentive and happy for info. Never heard any of the stuff you mentioned. But I suppose it’s different everywhere.
 

Whiskey3JMC

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even heard them stop in the middle of the dispatch like they were reading it.
Arem't they supposed to "read" it? :unsure: (address, notes, etc)
I called in a tipped over port-a-potty blocking traffic at night time in my former town of residence (not Burlco). Call taker just laughed at me and hung up, never sent it to the dispatcher. About an hour later while listening to my local PD I heard a cop radio it in as if he discovered it himself :ROFLMAO:
 
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howie38

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Burlington NJ
Arem't they supposed to "read" it? :unsure: (address, notes, etc)
I called in a tipped over port-a-potty blocking traffic at night time in my former town of residence (not Burlco). Call taker just laughed at me and hung up, never sent it to the dispatcher. About an hour later while listening to my local PD I heard a cop radio it in as if he discovered it himself :ROFLMAO:
I'm talking about their phone.
 

William2910

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Land of entrapment
I believe there is policies on ncic and other sensitive systems where uncontrolled items are prohibited. Such as screen shoting a picture of the screen etc. Most don't have the issues but I have known some to have it and ended up having surveillance installed in in dispatch room.

None the less most dispatchers are very multitasking capable beyond one's imagination. Specially well seasoned ones.

In that type of work they do have and get ptsd and are human. Those little laughs and small breaks may be what keeps them sane.

Also most programs use and have the same tones and notifications as a cell would and if the users are on firstnet to issued dept cells left in dispatch it is possible youre hearing these and not personnel phones. These cell phones allow dispatch to have direct means to supervisors or other applications. Even tablets in dispatch issued are in use in many places. You may think its Twitter but it could be their local messaging application between another or other items used during a shift.
 

Skypilot007

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They do a good job despite some short comings (Audio quality, not entirely their fault). They're overworked and under paid so...things will happen sometimes.
 

howie38

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Burlington NJ
I believe there is policies on ncic and other sensitive systems where uncontrolled items are prohibited. Such as screen shoting a picture of the screen etc. Most don't have the issues but I have known some to have it and ended up having surveillance installed in in dispatch room.

None the less most dispatchers are very multitasking capable beyond one's imagination. Specially well seasoned ones.

In that type of work they do have and get ptsd and are human. Those little laughs and small breaks may be what keeps them sane.

Also most programs use and have the same tones and notifications as a cell would and if the users are on firstnet to issued dept cells left in dispatch it is possible youre hearing these and not personnel phones. These cell phones allow dispatch to have direct means to supervisors or other applications. Even tablets in dispatch issued are in use in many places. You may think its Twitter but it could be their local messaging application between another or other items used during a shift.
Listen to Ocean, Camden, Mercer & Bucks and you don't hear any of that. Along with a strong & clear dispatch.
 

Skypilot007

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Listen to Ocean, Camden, Mercer & Bucks and you don't hear any of that. Along with a strong & clear dispatch.
You have understand that the audio issues you may be hearing with a scanner may or may not be present on a system subscriber radio, depends how they were configured. The system radios have far better receivers and audio leveling features that scanners don't have. I'd say 99.5% of the time the audio I hear from this system on my commercial radio is acceptable.
 
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