I was following the instructions contained in section 2.3.5 in your manual-I have no .96 file.
Another issue has arisen- I initially tried to run your software on my tower pc-would not do it several times. Two nights ago I tried still no good. I forgot the cd was in the pc watched tv and 90 minutes later I heard a noise and the software started to run-Great!. My equipment including the scanner is next to the pc.
Next, communication setup-easy as the laptop-wrong. Connected and reconnected the cable over and over again- no good. Screen showed an open port-tried dozens on times no good.Plugged cable into other ports on pc to link with blue open port-no good. Change baud rates use auto detect-all no good.
Reread your manual"refer to section 8.2 for troubleshooting tips...". I'm stil looking for that section- It doesn't exist. Secton 7 has troubleshooting tips but they added nothing.
I continually receive the following message;
mdl
Software has not detected your scanner please check scanner is switched on and connected. read the instruction how to setup scanner communications.
The scanner is ON, the connection has been made dozens of times(same worked on laptop) and the instructions have been read and reread.