Well after being told my scanners will be returned to me I am getting nothing but a run around they keep telling me it will be shipped this day that day and it never happens I am at the point where I dont think I will ever get my scanners back I even went asfar as open a fed-ex acct and asked it to be over nighted and it still has not shipped latest was having trouble finding box big enough and today was told only ship on fridays.