Just thought I'd share this as it relates to two-way radio, or the lack of it. I called for a cab, said they were on their way. Hour later I called back, they had misspelled my street name, dispatch tried to enter it correctly into their database, I't isn't in there. OK, after being transferred around for about 30min someone finally pulled it up on a MapTech database. Why they didn't just use Google Maps I don't know. Anyway, it seems that Birmingham Yellow Cab can't dispatch a cab unless the address is in their database, they can't send it to the terminal in the cab. Also, they apparently have no way of talking to their drivers other than those "terminals" because I had told dispatch to call me when they got close & I would flag them down since the power was out and this address is hard to find even in daylight but I was told that their system wouldn't let them send a text to their driver. That's right, can't just pick up a Radio & talk to em! I would have thought they would have had a Radio, NEXTEL or something but noooo.